Posted on Feb 20, 2026 / Travel

KeyBank Center has security policies to help keep everyone safe and lines moving fast. Large bags, backpacks, and coolers aren’t allowed, and only small clear bags or clutches sized no bigger than about 4” x 6” x 1.5” are permitted. Exceptions can be made for medical items and diaper bags, but they’ll get screened before you go in. Cameras, tripods, and video gear usually aren’t allowed unless you have media credentials. Guests go through security screening, which might include metal detectors, before entering. Checking the arena’s official bag policy online before you head out can save you time at the door. All food and drinks brought in from outside aren’t allowed either unless needed for medical reasons. Following these rules helps make sure your visit is smooth and safe.
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