How do I buy tickets and what’s the ticket policy at Frost Bank Center?
Posted on Feb 26, 2026 / Travel
Buying tickets to events at Frost Bank Center is pretty straightforward, but there are a few things to keep in mind before you head out. Most tickets go on sale online through Ticketmaster or via the venue’s official app — you can also visit the box office in person on event days if there are tickets left. The box office opens about three hours before the event starts and accepts cards or mobile wallets like Apple Pay or Google Pay. Refunds and exchanges usually aren’t allowed, so double-check your dates and times before you buy. Mobile ticketing is encouraged so you can just scan your phone at the entrance for quick entry. If you have trouble with your ticket on arrival, the box office staff typically help sort things out before doors open. Knowing these ticket rules helps you avoid surprises on event day and get inside faster.
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